At PurpleRain TechSafe, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access or use our cybersecurity services and products. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information
When you sign up for our services, we may collect personal information such as your name, email address, phone number, company name, and billing information.

1.2 Usage Data
We automatically collect certain data when you access or use our services. This includes your IP address, browser type, device information, operating system, and usage patterns of our website and services.

1.3 Cookies
We may use cookies and similar tracking technologies to collect information about your interactions with our website and services to improve user experience. Cookies are small files stored on your device that help us remember your preferences and enhance the functionality of our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Services
We use your personal and business information to deliver, operate, and improve our cybersecurity services, including providing threat assessments, security monitoring, and risk mitigation solutions.

2.2 Customer Support
We use your contact information to communicate with you regarding your account, support requests, or updates about our services.

2.3 Marketing and Promotions
With your consent, we may use your contact details to send you promotional materials about our products and services. You can opt out of these communications at any time.

2.4 Legal Compliance
We may use your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests by public authorities.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal and business data, including encryption, secure protocols, and regular audits. We store your data on secure servers and limit access to authorized personnel only.

However, please note that no method of data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

4.1 Service Providers
We may share your information with third-party service providers who assist us in delivering our services (e.g., payment processors, cloud hosting providers). These service providers are required to protect your data and only use it for the purpose of providing services to us.

4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or successor entity.

5. Your Rights and Choices

5.1 Access and Correction
You have the right to access, update, or correct your personal information. You can do so by contacting us directly or through your account settings.

5.2 Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

5.3 Opting Out of Marketing Communications
If you no longer wish to receive promotional emails from us, you can opt out by following the unsubscribe instructions in the email or contacting us directly.

5.4 Data Deletion
You can request that we delete your personal information by contacting us. We will comply with your request, subject to any legal obligations to retain certain data.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete such information as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:PurpleRain TechSafe

Effective Date: [January 01, 2025]